From "Hie" to payment received
If you don't reply, someone else will.
Customers in Zimbabwe don't wait. Your AI WhatsApp sales assistant replies in English, Shona or Ndebele - trained on your business and working 24/7, even while you sleep. On Telegram and your website too.
Answers enquiries. Recommends products. Follows up leads. Closes the sale.
- Free plan, no time limit
- Live in about an hour
- No lock-in contract
Kudzai Coffee Roasters
Typically replies instantly
Do you have this blend in a 1kg bag?
Yes! Our Chimanimani Blend comes in 1kg for $18. Want to pay right here to lock it in?
Yes please, and can I collect in Harare?
Sure - pickup is available at our Harare CBD store. Tap below to pay with EcoCash:
One assistant, wherever your customers message you
- WhatsAppLive now
- MessengerComing soon
- InstagramComing soon
- TelegramLive now
- Website chatLive now
How it works
Live in three steps
No developers, no Meta console, no scripts to write.
Step 1: Teach it your business
Add your products, prices, policies and FAQs to the knowledge base - or paste in what you already have. That’s what your assistant answers from.
Step 2: Connect your WhatsApp number
One click with "Connect with Meta", or let our team do it for you. Most businesses are live in about an hour - no Meta console required. Add Telegram or a website chat bubble whenever you like.
Step 3: Go live - and stay in control
Your assistant replies 24/7, takes orders and payments, and hands over to your team the moment a person is needed.
- Official Meta WhatsApp Cloud API
- Credentials encrypted at rest
- Isolated database per business
- English, Shona & Ndebele
Your dashboard
The assistant answers. You see everything.
One place for every conversation, order and payment - from your laptop or your phone.
Every channel, one inbox
WhatsApp, Telegram and your website chat land in the same list - and each channel can go straight to the person who handles it.
Step in when it matters
See which chats the assistant is handling and which need a person. Take over in one tap; hand back when you’re done.
Know what’s working
How fast customers get a first reply, how much the assistant answers on its own, and what people ask most - day by day.
Features
Not a chatbot script. An assistant that knows your business.
Everything below runs on the number your customers already message - and on every other channel you connect.
Sells
Turns chats into paid orders
Trained on your business
Your AI assistant answers from your own knowledge base, policies, and pricing - not a generic script.
In-chat payments, no links ever
EcoCash, OneMoney, InnBucks, or O’mari pushed straight to their phone the moment they confirm - never a link to tap, which in WhatsApp looks exactly like a scam.
Orders & appointments
Switch it on and your assistant takes orders or books appointments straight from your own catalogue - always confirmed with the customer first, never a made-up price.
Follows up so you don’t have to
A customer goes quiet mid-chat? An automatic, well-timed check-in brings them back before the conversation window closes.
Converses
Talks like your best staff member
Sees photos, hears voice notes
A customer sends a photo of a product or a voice note question - your assistant understands both, not just text.
Speaks your customers' language
English, Shona, and Ndebele out of the box - built for how your customers actually message you.
Feels like a real reply
Blue ticks and a "typing…" bubble while your assistant works - your customer sees exactly what they’d expect from a real person.
Visual flow builder
Design structured journeys - orders, bookings, FAQs - for the moments you want more control than pure AI.
Runs
Keeps your team in control
Human takeover, anytime
Jump into any conversation instantly, or set keywords that hand off to your team automatically.
Built for your whole team
Invite staff with owner, admin, agent, or read-only access - everyone works from the same conversations, nobody steps on anybody.
Never miss a message
Instant notifications the moment a customer messages - even with the dashboard closed.
Your WhatsApp profile, managed here
Update your business photo, description, and category from the dashboard - it goes live on WhatsApp immediately.
Grows
Brings customers back
Quotes & invoices
Send quotations, raise an invoice for an order, and see at a glance what’s been paid and what’s overdue.
Appointment reminders
Confirmed bookings get a reminder a couple of hours before, so fewer people forget to turn up.
Message customers again
Reach people who haven’t written in weeks with Meta-approved messages - a restock, an offer, a notice - each one with their own name.
A chat bubble for your website
Visitors chat with the same assistant from your site, photos and PDFs included - and it only appears on websites you allow.
Pricing
Simple, transparent pricing
Paid plans include the AI assistant on every channel - pick by how many conversations you have each month. Or start on the Free plan with flows and replies by hand.
Is there a free plan?
Yes - every business starts on the Free plan, with no payment and no time limit. It answers customers with flows and lets your team reply by hand, with a small monthly allowance on each channel. It doesn't include the AI assistant - upgrade to a paid plan whenever you want the AI and bigger allowances, and everything you've set up carries over.
How do I connect my WhatsApp number? I don't know Meta's setup.
Once your account is set up, connect it from Settings - either with a one-click "Connect with Meta" option that handles the entire Meta side for you (you never touch Meta's console), by asking our team to set it up for you, or by entering your own WhatsApp Business Account ID, Phone Number ID and access token if you manage your own Meta Business Manager.
Does it only work on WhatsApp?
WhatsApp is the heart of it, and Telegram and a chat bubble for your own website work today too. Every channel lands in the same inbox and the same assistant answers on all of them, so you only teach it once. You can send each channel's new conversations to the person who looks after it. Facebook Messenger and Instagram are coming.
How do customers pay without leaving WhatsApp?
For EcoCash, OneMoney, InnBucks and O’mari, payment is pushed straight to the customer's phone the moment they confirm - a PIN prompt or code, never a link. You can also add manual methods (SmilePay, Mukuru, bank transfer, cash, or your own instructions), and the assistant asks which one they'd like to use.
Can it take orders or book appointments for me?
Yes, as optional modules you switch on. The assistant can place an order or book an appointment straight from your own catalogue of products, services, and prices - it always asks the customer to confirm first, and you're notified the moment they do.
Does it work in Shona and Ndebele?
Yes - English, Shona, and Ndebele. It automatically matches whatever language your customer is actually writing in, message by message, rather than being locked to one language for your whole bot.
Can a real person take over the conversation?
Any time. A staff member can jump into a conversation from the dashboard and take over from the AI instantly - it goes quiet on that chat until it's handed back. You can also set keywords that trigger an automatic handoff.
Is there a contract? Can I cancel anytime?
No lock-in contract. Upgrade, downgrade, or cancel at any time from the billing dashboard - cancelling takes effect at the end of your current billing period.
Is my customers’ data safe?
Each business's data lives in its own separate, isolated database - never mixed with another business's. Connections are encrypted, passwords are hashed, and sensitive credentials (like your WhatsApp access token) are encrypted at rest.
Closes deals while you sleep
Give your business an AI teammate
Teach it your business, connect WhatsApp - and Telegram or your website if you like - and go live today. Start on the Free plan - no card needed.